Details
April 17, 2019
11:00AM - 12:00PM
RESCHEDULED: Fixed Operations: The Savior for Shrinking Profits
OADA Webinar
There is no question that as new vehicle sales margins continue to shrink, and used vehicle prices are being set by the online marketplace, fixed operations could soon be our sole source of profit! As new vehicle dealers, we have been late to the party when it comes to getting our fair share of this multi billion dollar industry. So.... what are the answers? First, we must look at the questions:
- How do we grow our service operations, profitably?
- How do we increase our customer loyalty?
- What about Quick/Fast Lane.... good vs. evil?
- What are the KPI's of service and parts performance?
- How important is the role our Service Advisors play in our growth, or lack thereof?
OADA is pleased to welcome Mario Clementoni, Dealership Management Consultant from NADA, to present this webinar to you. Mario brings 40-plus years of auto-industry experience to NADA. Prior to NADA, he was a dealer principal, a Lincoln-Mercury dealer council representative, and chairman of Lincoln-Mercury Advertising Fund. Over his extensive career, he has worked in all aspects of dealership operations and with various manufacturers, including Audi, BMW, Chrysler, Ford, Kia, Lincoln and Volkswagen.
Please join our webinar and get the answers to these and other questions. After the presentation, you will have actionable ideas that can be implemented immediately. We'll see you there!
There is a $20 connection fee for OADA member dealers. Non-members will be chargd a $50 connection fee. Register Here!
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04/17/2019 11:00 AM
04/17/2019 12:00 PM
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RESCHEDULED: Fixed Operations: The Savior for Shrinking Profits
Register Here!
There is no question that as new vehicle sales margins continue to shrink, and used vehicle prices are being set by the online marketplace, fixed operations could soon be our sole source of profit! As new vehicle dealers, we have been late to the party when it comes to getting our fair share of this multi billion dollar industry. So.... what are the answers? First, we must look at the questions:
How do we grow our service operations, profitably?
How do we increase our customer loyalty?
What about Quick/Fast Lane.... good vs. evil?
What are the KPI's of service and parts performance?
How important is the role our Service Advisors play in our growth, or lack thereof?
OADA is pleased to welcome Mario Clementoni, Dealership Management Consultant from NADA, to present this webinar to you. Mario brings 40-plus years of auto-industry experience to NADA. Prior to NADA, he was a dealer principal, a Lincoln-Mercury dealer council representative, and chairman of Lincoln-Mercury Advertising Fund. Over his extensive career, he has worked in all aspects of dealership operations and with various manufacturers, including Audi, BMW, Chrysler, Ford, Kia, Lincoln and Volkswagen.
Please join our webinar and get the answers to these and other questions. After the presentation, you will have actionable ideas that can be implemented immediately. We'll see you there!
There is a $20 connection fee for OADA member dealers. Non-members will be chargd a $50 connection fee. Register Here!
OADA Webinar