Details
Upgrading or Changing Your Dealer Management System?
Make the Right Choice!
Publisher: OADA
Year: 2019
Original Air Date: May 14, 2019
Presented by OADA with Wayne Youngs from Wayne A Youngs & Associates, Inc.
Right now, many dealers are reviewing their capital expenditure for data processing and computer related items, in an effort to control their expenses, improve utilization, eliminate overlap and consider automating some existing manual operations. Adding to the confusion - you have your existing vendor, some old competitors and a group of new players, and all are explaining how they can save you money and improve your processes. On top of that, they want to sell you everything from phone systems, networks, elaborate database marketing offerings, digital contracting, and new service menu selling software. How does a dealer or their team get their arms around all these moving targets?
OADA is pleased to welcome Wayne Youngs from Wayne A Youngs & Associates, Inc., to present this topic to you. Wayne is an Executive Consultant formally with Dixon Hughes Goodman PLLC, and now with his own firm. Wayne specializes in the automotive industry and has been assisting car dealers with process improvements, data processing cost recovery, and contract negotiations for the past 32 years.
During this presentation, Wayne will guide dealers through the process of what you should look for, what to consider, how to plan ahead, what to request during a demo, making sure you are looking at "apples to apples", how to negotiate, and more! As many dealers are finding today - shortchanging a detailed approach, in many cases, can often result in a DMS "Vendor Recall" or tremendous buyer's remorse (with a dealership disruption that costs the dealer money in the long term).
Stock#: 19007